Shipping, Return, Insurance

How Long Does Shipping Take?

Orders are typically processed and shipped within 1–5 business days, unless otherwise stated.

Once your order has been sent, you will receive a confirmation email with tracking details. For real-time tracking updates, please contact the carrier directly.

Delivery timelines may vary depending on destination and carrier operations and cannot be guaranteed.

How Much Does Shipping Cost?

Canada

Standard Shipping
Flat rate: $20 CAD (tracked standard service)
Estimated delivery: 5–8 business days

Express Shipping
Flat rate: $45 CAD
Estimated delivery: 3–5 business days

Signature Requirement
A signature is automatically required for all orders over $500 CAD.

United States

Standard Shipping

Flat rate: $30 USD (tracked service)
Estimated delivery: 3–5 business days

Signature Requirement
A signature is automatically required for all orders over $500 USD.

We strive to present all applicable duties and taxes at checkout. However, depending on the destination, additional charges may occasionally apply upon delivery. Any such fees are determined by local authorities and are the responsibility of the customer.

International (Outside Canada & U.S.)

Tracked international shipping ranges from $80–$110 CAD, depending on destination.
Final rates are calculated at checkout. 

Have trouble checking out? Please contact us at info@secondauthor.ca.

Insurance

For full-value insurance coverage, please email info@secondauthor.ca to request a custom quote prior to purchase. Insurance upgrades are non-refundable in the event of a return or order cancellation.

Returns & Exchanges

All sales are final.

To preserve authentication integrity, we do not offer returns or exchanges. Each item is unique and cannot be restocked once it leaves our possession.

We encourage clients to review item details carefully and reach out with any questions prior to purchase at info@secondauthor.ca. We are happy to provide additional photos or videos of the pieces prior to your purchase.

Duties & Taxes

We strive to present all applicable duties and taxes at checkout. However, depending on the destination, additional charges may occasionally apply upon delivery. Any such fees are determined by local authorities and are the responsibility of the recipient.